To report items needing a repair during working hours, residents should call the Maintenance Department at: 843-525-7059 (8:00 am – 4:30 pm).
EMERGENCY WORK ORDERS – after normal working hours
In the event of the emergency items listed below, residents should call anytime 24 hours a day/7 days a week, 843-812-2014. Residents will be charged a nuisance fee if the emergency number is dialed and the situation does not fall under the emergency items listed below.
Broken water line which cannot be shut-off.
Stopped up commode (if only one in unit). Stopped up bathtub or kitchen sink if more than 24 hours until the next regular workday.
No heat in the unit if the outside temperature is below 55 degrees. DO NOT USE RANGE AS A SOURCE OF HEAT.
Cannot shut and/or secure front or rear entry doors. Does not include lockout or lost keys.
Total loss of electrical power in the unit.
A gas leak inside or outside of the unit.
Water heater, refrigerator, air conditioner, or range if more than 24 hours until the next regular workday.
Any item considered life-threatening, hazardous to the health of residents, or causing major damage to the inside or outside of the unit.