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Maintenance

To report items needing repair during working hours, residents should call the Maintenance Department at:
843-525-7059 (8:00 am – 4:30 pm).

EMERGENCY WORK ORDERS – after normal working hours

In the event of the emergency items listed below, residents should call anytime 24 hours a day / 7 days a week, 843-812-2014. Residents will be charged a nuisance fee if the emergency number is dialed and the situation does not fall under the emergency items listed below.

Emergency Items:

  • Broken water line which cannot be shut-off.
  • Stopped up commode (if only one in unit). Stopped up bathtub or kitchen sink if more than 24 hours until the next regular work day. ­
  • No heat in unit if outside temperature is below 55 degrees. DO NOT USE RANGE AS SOURCE OF HEAT.
  • Cannot shut and/or secure front or rear entry doors. Does not include lock out or lost keys.
  • Total loss of electrical power in unit.
  • Gas leak inside or outside of unit.
  • Water heater, refrigerator, air conditioner or range if more than 24 hours until the next regular work day.
  • Any item considered life threatening, hazardous to health of residents or causing major damage to the inside or outside of the unit.